How one medical center is meeting the needs of its time-strapped staff.
Last year the team at Hennepin Healthcare said they needed cleaner, more consistent comms. Leaders were spending time building emails on essential organizational updates — but staff inboxes were overflowing and critical updates were getting lost.
Hennepin Healthcare’s Cheryl Neel joins HQ’s Emily Inverso for a look at how Hennepin tackled email fatigue and built a staff communication strategy that is: